Jewellery with stones should be kept dry as much as possible. Sometimes these stones may have an adhesive layer, with water being a reason for the adhesive to lose strength. Stones such as opals are quite soft and can chip easily, so take them off when doing dishes/showering.

Dirty jewellery can be cleaned by scrubbing with an old toothbrush and regular hand soap/water. The piece can then be polished with a cloth. If the metal has tarnished, then this can be scrubbed with warm water and bicarb soda.

If the product you have bought is faulty, send me a message and we can go from there! 

If you need your item to be resized, check out the 'resizing info' section at the bottom of the product or message me for more info.